Book a Demo AI BOOKING DESK · PEST CONTROL
The new-customer roach call, the quarterly-plan renewal, the “can you come back out?” text. Your AI answering service for pest control companies books the initial service on route, enrolls the recurring plan, and chases renewals — on top of the routing and billing stack you already run, not instead of it.
One demo line · every pest-control workflow
Try: “My AC just died — can someone come today?”
No signup, no sales rep — just call it.
Answer a first-cold-snap no-heat call, run the safety screen, flag the at-risk household, find the earliest urgent window on the ServiceTitan dispatch board, explain the trip fee before booking, and confirm the visit with the tech assigned.
Thank you for calling Summit Air & Heating. This is Cole. How can I help you today?
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Answer a first-cold-snap no-heat call, run the safety screen, flag the at-risk household, find the earliest urgent window on the ServiceTitan dispatch board, explain the trip fee before booking, and confirm the visit with the tech assigned.
+270 moreResolution rate
Always available
Languages
Avg. handle time
Platform integrations
Keep your stack. Lumi works on top of it.
No rip-and-replace — Lumi layers onto your route & plan software. 270+ integrations.
ServiceTitan
JobberHPHousecall Pro
WorkizQuickBooks
CalendlyTwilioGBGoogle Business ProfileZaZapierThe inbound loop
Different pests, one pattern: a homeowner who called about a one-time problem and should have walked away on a quarterly plan — plus the plan members who need a reschedule or a re-treat, all landing when your office phone goes unanswered.
A one-off call that should never stay one-off — the shop that answers and enrolls a quarterly plan turns a $150 visit into recurring revenue.
A between-service call from a plan member that needs a re-treat booked on route, not a voicemail that risks the renewal.
The question that gates recurring MRR — answered live it enrolls the plan; missed it sends them to the pest company that picked up.
A routine change that, mishandled, becomes a missed service and a churn risk — captured and re-slotted on the route calendar.
The price question a booking desk answers with a service-call fee and a booked visit — never a firm quote or a chemical recommendation over the phone.
The one-off caller who hits voicemail is a recurring plan enrolled by the pest company that answered. A system should book the initial and offer the plan before yours ever rings out.
What is an AI answering service for pest control companies?
An AI answering service for pest-control companies can be configured to collect service needs, schedule an available visit, present approved plan options, manage rescheduling, and hand the intake record to route software. The business defines service areas, pricing, eligibility, and plan rules. Pest identification, treatment selection, pesticide instructions, safety advice, and on-site pricing stay with qualified professionals.
The difference to your MRR
A voicemail or answering service
Lumi
A one-off visit booked is revenue once. A recurring plan enrolled is revenue every quarter — on route, in your FSM, renewing itself.
Answering the call is just the front door
Whatever comes through your phones, Lumi handles the booking work — enrolling plans, keeping routes full, chasing renewals — and hands anything about treatment or chemicals to a real person.
Voice, SMS, web chat, WhatsApp, email — every new-customer call, form, and text answered in one place, so no plan-worthy lead reaches a voicemail box after hours.
Reads the calendar, books the initial service on the right route, and enrolls the caller into a quarterly or monthly plan — writing it into your FSM so the recurring revenue is captured, not lost.
Reschedules, re-services, and seasonal add-ons re-slotted onto the right route and day — so trucks stay dense and no plan member falls through the cracks.
Lumi schedules and enrolls. It never identifies the pest, prescribes a treatment, quotes a firm price, or gives chemical or safety advice — that's your licensed technician's job on site.
Every homeowner in their own language, around the clock — with the booking summarized in English in your FSM for the office.
PestPac, FieldRoutes, GorillaDesk, Briostack, ServiceTitan, Jobber — Lumi reads and writes where your routes and plans already live. No rip-and-replace, never platform-locked.
Why pest control is a recurring business
Every call is either a new plan to enroll or a plan member to keep. Here’s the board Lumi works — one-offs converted into recurring plans on the left, the route kept full on the right.
New plans enroll
Initial booked Thursday · enrolled at the quarterly rate · written to your FSM
First service on route · monthly cadence set · card on file for auto-renew
Whole-home initial booked · seasonal add-ons flagged for the tech
Recurring service keep full
Moved to the same route's next open day · member kept, service not missed
Free re-service booked for a plan member · churn risk defused
Lapsing plans chased before the date · past members re-enrolled off the list
A one-off call answered is a service. A one-off call enrolled is a customer for years — and a route that stays dense pays for itself.
Switched on from day one
Every play is wired before your first call — inbound booking that turns one-offs into plans, outbound recovery that keeps routes full and members renewing. Turn any one on or off; add your own.
Your shop, your math
Three sliders. No email gate. A missed new-customer call isn’t a lost $150 visit — it’s the recurring plan that call should have become, every quarter it would have renewed.
Leaking from your board right now
$64,272/month
$771,264 a year — before counting the replacement quotes that age out unanswered.
That leak is 15.3× the cost of a full-time CSR — and it happens precisely when your CSRs are already maxed.
Built for a licensed trade that sells recurring plans
A booking line needs walls, not improvisation. These four are wired in before the first call — so the desk enrolls plans without ever crossing into treatment advice.
Lumi schedules initials, enrolls plans, and keeps routes full. It never identifies the pest, prescribes a treatment, or recommends a product — that's your licensed technician's judgment on site.
Questions about pesticides, safety around children or pets, or re-entry times are captured and routed to a licensed tech. Lumi never gives chemical guidance or a firm price sight-unseen.
Every plan-worthy call gets the plan offered and, when accepted, enrolled and written to your FSM — so the recurring MRR the phone should be building never leaks into one-off visits.
Lumi reads and writes your existing route and plan software — you keep the board you run; there's no rip-and-replace, and Lumi is never locked to a single platform.
Case file · regional residential pest-control company
~600 inbound calls/month · quarterly & monthly plans on FieldRoutes · before: after-hours voicemail, plan-worthy calls booked as one-offs or lost
the plan offered on every call — not just when someone remembered
on route the same week — up from a next-day callback
re-treats and reschedules re-slotted, not lost to voicemail
seasonal add-ons and renewals booked before the trucks went light
“We were treating the phone like an emergency line — book the roach call, hang up, move on. Half of those should have been quarterly plans and we just never asked. Now every new-customer call gets the plan offered, the initial’s on the right route, and the reschedules that used to bleed members off the book get re-slotted the same day. The route’s denser and the recurring revenue finally compounds.”
Illustrative composite from typical first-year results — names and figures are illustrative until our first public pest-control case study lands.
Questions, answered
No. Lumi schedules and enrolls plans. It never identifies the pest, prescribes a treatment, or recommends a product — that's your licensed technician's judgment on site.
Never. Questions about pesticides, safety around children or pets, or re-entry times are captured and routed to a licensed tech. Lumi never gives chemical guidance.
It states your service-call fee and plan pricing so the customer knows the cost. It never quotes a firm treatment price sight-unseen; the tech confirms that on site.
Yes. Lumi offers the quarterly or monthly plan on qualifying calls, enrolls the customer, sets the cadence, and writes it into your FSM — so recurring MRR is captured, not lost to a one-off.
Yes. Lumi reads and writes PestPac, FieldRoutes, GorillaDesk, Briostack, ServiceTitan, Jobber, and 270+ tools. It layers on top of your route software and is never locked to a single platform.
That's the core job. Lumi re-slots reschedules and re-services onto the right route and day, and chases renewals and win-backs so trucks stay dense.
Yes — 70+ languages, live. The customer is helped in their own language and the booking lands in your FSM in English for the office.
Neither. It handles the repetitive book-and-enroll work on top of the route software you already run, and hands treatment questions to a licensed tech.
Guides & comparisons
Give her your booking line.
Open the demo and treat it the way your customers do — report a pest, ask about quarterly plans, then ask for a price. Then bring your call volume and your route software to a walkthrough.
(520) 464-4424
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