An AI receptionist that answers, qualifies, schedules, and follows through.

An AI receptionist is software that answers your business phone and messages, understands why each person is reaching out, gives approved answers, collects intake details, books and reschedules appointments, qualifies leads, and hands urgent calls to a person. Unlike voicemail, it completes the caller's next step instead of just recording a message.

Setup is a guided configuration, not a software project. You provide your greeting, hours, approved answers, and scheduling and routing rules, and LumiTalk connects to the calendar and CRM you already run. Many teams start with after-hours or overflow coverage first, then expand to full-time once they have seen it work.

It never bluffs. When a question falls outside your approved answers, LumiTalk says so plainly, takes the caller's details, and follows your escalation rules—transferring to a person, routing to an on-call line, or logging a message for follow-up. Every handoff carries the full conversation context, so the caller never has to repeat themselves.

LumiTalk holds natural conversations in 70+ languages while applying the same scheduling and routing rules in every one. It works inside 270+ platforms—calendars, CRMs, practice management, and field service systems—so the booking, note, or lead lands where your team already works instead of in a separate inbox.

LumiTalk offers a free tier and a 14-day free trial, so you can hear it answer real calls before paying anything. Paid plans are flat monthly subscriptions—no per-minute metering surprises—and you choose the coverage level that fits, from overflow-only to full 24/7 front desk.

Yes. When connected to an approved scheduling system, LumiTalk books, confirms, reschedules, and cancels appointments in real time using your provider, service, duration, eligibility, hold, confirmation, and escalation rules—and it protects the caller's current slot until a new time is confirmed.

Yes. You choose the coverage window: overflow during business hours, lunch breaks, nights, weekends, holidays, or full 24/7 coverage. Every after-hours conversation is completed or routed by your rules, and your team starts the day with organized summaries instead of voicemails.

Yes. LumiTalk asks the qualifying questions you define, captures every answer, scores the inquiry, and routes qualified leads to the right person immediately—while logging the full conversation and outcome to your CRM.

You define the boundaries. LumiTalk distinguishes routine requests from urgent or sensitive situations, follows your routing rules—such as transferring to an on-call line or a specific person—and hands off with the caller's context so nothing has to be repeated.

Yes. LumiTalk answers on your existing business number and books directly into the calendar you already use—Google Calendar and common practice management and field service systems—then logs the call, note, or lead in your CRM. It works inside 270+ platforms, so outcomes land where your team already works instead of in a separate inbox.

That is your choice. Many businesses configure a clear, friendly disclosure in the greeting. The conversation itself stays natural: LumiTalk listens, handles interruptions and uncertainty, and always gives the caller a clear next step or a person when one is needed.