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One AI for every customer conversation

Every customer gets an answer. Every channel works as one.

LumiTalk brings voice, chat, SMS, email, and digital avatars into one AI customer-conversation platform—so your team responds instantly, captures more opportunities, and delivers consistent service.

Explore plans Book a demo
  • Respond 24/7
  • One AI across every channel
  • Start free. Scale when ready.

Choose how you want to start

Bundle Voice, Chat, SMS, and Email, or begin with one channel.

Omnichannel PlansSingle-Channel Plans
1

Choose your channels

Select one or combine several. Your cost estimate updates instantly.

Select all 5
Digital AvatarAdd a visual AI hostVoiceChatSMS
4 channels selected
VoiceRemove VoiceChatRemove ChatSMSRemove SMSEmailRemove Email
Selected Growth plan$2,739/year
MonthlyYearlySave one month yearly
2

Pick your capacity

Choose the plan for the channels you selected above.

Free

$0/year
No voice overage usageNo chat overage usageNo SMS overage usageNo overage; AI pauses

 

Explore with low usage

Usage included

  • 15 voice minutes
  • 1 concurrent call
  • 15 chat sessions
  • 15 SMS messages
  • Free local number
  • 20 AI email conversations

Plan features

  • 1 team seat
  • No integrations
  • Community support
Start free

Starter

$1,089/year

Omnichannel bundle price

$0.25 per extra voice minute$0.03 per extra chat session5¢ per additional SMS$0.40 per additional conversation

$99/month, billed yearly

For small teams

Usage included

  • 60 voice minutes
  • 2 concurrent calls
  • 500 chat sessions
  • 500 SMS messages
  • Free local number
  • 100 AI email conversations

Plan features

  • 3 team seats
  • 3 integrations
  • Email support
Choose Starter
Recommended

Growth

$2,739/year

Omnichannel bundle price

$0.24 per extra voice minute$0.02 per extra chat session4.75¢ per additional SMS$0.25 per additional conversation

$249/month, billed yearly

For growing teams

Usage included

  • 450 voice minutes
  • 5 concurrent calls
  • 1,000 chat sessions
  • 1,000 SMS messages
  • Free local number
  • 500 AI email conversations

Plan features

  • 5 team seats
  • 10 integrations
  • Priority support
Choose Growth

Professional

$7,689/year

Omnichannel bundle price

$0.20 per extra voice minute$0.01 per extra chat session4.5¢ per additional SMS$0.15 per additional conversation

$699/month, billed yearly

Enterprise-grade capacity for established teams

Usage included

  • 2,000 voice minutes
  • 10 concurrent calls
  • 2,500 chat sessions
  • 2,500 SMS messages
  • Free local number
  • 2,500 AI email conversations

Plan features

  • 10 team seats
  • Unlimited integrations
  • Dedicated support
Choose Professional
Built into every selected channelYour channels share one plan and one customer experience.

Voice

  • AI answers and routes calls
  • Voicemail detection and transcription
  • Call summaries and notes

Chat

  • AI answers in real time
  • Context-aware responses
  • Chat summaries and transcripts

SMS

  • AI text responses
  • Free local number
  • Conversation history

Email

  • AI drafts and replies
  • Smart categorization and routing
  • Email summaries and insights
LumiTalk digital avatar host

Digital Avatar

Optional Add-On or Single-Channel Plan

Bring your brand to life with AI avatars that talk, present, and engage.

Realistic AI avatarBranded video greetingsMultilingual supportWebsite or kiosk experienceOnboarding & product tours
Add as an add-on to any plan or choose it as a single-channel plan.
from$49/moView Avatar plans

What's included by channel

Chat

  • Website chat widget
  • AI answers & knowledge base
  • Lead capture & qualification
  • Appointment booking
  • Live agent handoff
  • Custom branding & styling

Voice

  • AI receptionist & inbound calls
  • Smart call routing
  • Call summaries & transcripts
  • Appointment booking
  • Warm transfers to humans
  • Voicemail & missed-call text-back

SMS

  • Two-way SMS conversations
  • Automated reminders
  • Follow-ups & drip campaigns
  • Appointment confirmations
  • Lead qualification & surveys
  • Short codes & opt-in tools

Email

  • AI email replies
  • Shared inbox automation
  • Smart classification & tagging
  • Draft assistance & templates
  • Automated routing
  • Internal notes & collaboration

Digital Avatar

  • Realistic AI avatar
  • Branded video greetings
  • Multilingual support
  • Website or kiosk experience
  • Onboarding & product tours
  • Custom scripts & actions
Enterprise

Large-scale needs?

Custom capacity, security, deployment planning, and dedicated support for complex rollouts.

Contact us
  • Unlimited custom avatars
  • Uptime SLA
  • Dedicated support & SLA
  • Custom simultaneous sessions
  • Zero Data Retention options
No long-term contractsCancel anytime14-day free trial on paid plansAll prices in USD
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