Book a Demo ← All integrations
Helpdesk & support
Help Scout + LumiTalk
Create a clean Help Scout handoff from every customer conversation.
Create a clean Help Scout handoff from every customer conversation.
✓Keep your existing workflow
✓Give customers a faster response
✓Get hands-on setup support
The workflow
New conversation → Match customer → Create Help Scout thread
From the first conversation to the next action, LumiTalk keeps your team moving without duplicate entry.
01Customer conversationLumiTalk answers, qualifies, and captures context
→
02Structured handoffName, phone, email, summary, and next action
→
03Help ScoutCreate Help Scout thread
We’ll do this with you
Get connected without figuring it out alone.
Bring your account and your questions. Our team will help you choose the right connection, configure it securely, and test the handoff with you.
Choose your path
Use the connection that fits your team.
Direct API
Connect directly to the vendor API for the most flexible workflow.
Zapier
Use a ready-made workflow with your Zapier account.
Make
Build a multi-step scenario with Make.
BYOK
Bring your own credentials and keep control of access.
Helpful resources
Keep the setup moving.
Ready to get started?
Connect Help Scout with LumiTalk.
Schedule a setup session and we’ll help you get the workflow live.
From the blogAll articles
AI ReceptionistWhat Is an AI Receptionist? A Plain-English Guide7 min read 
Real EstateSpeed to Lead: Why the First 5 Minutes Decide the Deal8 min read 
SubscriptionAI Customer Service for Subscription Ecommerce8 min read 
Property ManagementAI Assistant for Property Managers: A Buyer’s Guide8 min read 
Med SpaHow to Reduce Med Spa No-Shows Without Nagging Clients8 min read 
Estate PlanningAnswering Service for Estate Planning Attorneys8 min read